SC CUMPĂTU INTERNAŢIONAL EXPRESS SRL, with its registered office in Romania, Giurgiu County, Comana Village, Comana Commune, Str. Gelu Naum no. 555, registered with the Trade Register under no. J52/554/2010, VAT number RO 27559960, has implemented the necessary technical and organizational measures to ensure the protection of the rights of users of the website www.hotelcumpatu.ro.
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons regarding the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation – GDPR), SC CUMPĂTU INTERNAŢIONAL EXPRESS SRL is obligated to process, safely and only for the purposes specified below, the personal data that you provide about yourself, a family member, or another individual.
SC CUMPĂTU INTERNAŢIONAL EXPRESS SRL undertakes to maintain the confidentiality of the personal data you provide through the website http://www.hotelcumpatu.ro by completing a form, sending an email, or contacting us via the phone numbers made available.
Information we collect
We collect and process your personal data when you interact with us (for example, the information you provide by filling out forms on our website www.hotelcumpatu.ro or by corresponding with us by phone, email, or any other method).
This includes information you provide when you complete the contact form, the booking form, or when you report an issue related to our website. The information you provide may include your name, address, email address, phone number, age, date of birth, and other relevant information, as applicable.
Each time you visit the website www.hotelcumpatu.ro, we automatically collect the following data:
- Technical data, such as your Internet Protocol (IP) address used to connect your computer to the Internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device type, and brand of mobile device. These data may also be collected and processed on our behalf through third-party cookies. More information is available at http://hotelcumpatu.ro/politica-de-utilizare-cookie-uri/
- Data regarding your visit, such as complete Uniform Resource Locators (URLs), clickstream data to, through, and from our website (including date and time), content or products you viewed or searched for (read articles, page response times, download errors, duration of visits on certain pages—including the average time spent per page—average number of items viewed, page interaction information such as scrolling, clicks, and mouseovers), navigation methods, user behavior data, and any phone number or email address used to contact us.
In some cases, we obtain your personal data (such as name, address, email address, phone number, date of birth, etc.) via the website, for example, through the booking form or contact form. In other cases, we may obtain your data from third parties such as business partners, payment and delivery service providers, or travel agencies.
If we obtain your personal data from a third party, we will provide you with all relevant information about the processing as soon as possible, and in any case, no later than one month after obtaining the data, including the categories of personal data processed, the purpose of the processing, and its legal basis.
Purpose of data collection
When you provide personal data to us, SC CUMPĂTU INTERNAŢIONAL EXPRESS SRL will use them for the following declared purposes, unless otherwise specified:
- To ensure that our website is relevant to your needs;
- To send you a personalized offer of services in response to your request;
- To prepare the necessary documents and formalities for contracting or selling services (invoices, contracts, etc.);
- To send offers and other information by email, phone, SMS, or other means of communication regarding our services.
Use of statistical and anonymous data
SC CUMPĂTU INTERNAŢIONAL EXPRESS SRL may use statistical or anonymized data resulting from processing for the following purposes:
- Preparation of reports or analyses;
- Preparation of internal information or summaries for its own use.
Disclosure of your personal data
Your personal data collected and processed by SC CUMPĂTU INTERNAŢIONAL EXPRESS SRL will not be sold to third parties.
We may disclose personal data to third parties if required by law or in good faith when such actions are necessary to comply with legal obligations; to protect and defend the property rights of SC CUMPĂTU INTERNAŢIONAL EXPRESS SRL and the website www.hotelcumpatu.ro; or to act in urgent circumstances to protect the personal safety of our employees, users, or the public.
We may also disclose personal data to third-party companies that support advertising activities (e.g., Facebook, Google), financial institutions, fraud prevention entities, or technology service providers, with whom we have confidentiality agreements in place.
When SC CUMPĂTU INTERNAŢIONAL EXPRESS SRL is required to provide or prohibited from providing personal data, only the data strictly necessary to fulfill the purpose of the request will be disclosed. Your personal data, as mentioned above, may be provided to company employees or third parties for the purpose of fulfilling the requested services.
Your rights regarding the use of your personal data
Any information provided by you will be considered and represent your explicit consent for SC CUMPĂTU INTERNAŢIONAL EXPRESS SRL to use your personal data solely for the purposes for which they were provided.
If you wish to withdraw your consent, update your data, or permanently delete your personal data, you may do so at any time by sending an email to office@hotelcumpatu.ro, in order to exercise your rights under the GDPR.
According to the Regulation, you have the following rights regarding the processing of personal data:
- Right of access – You have the right to obtain confirmation as to whether or not we process your personal data and, where that is the case, access to that data and related information.
- Right to rectification – You have the right to obtain without undue delay the correction of inaccurate personal data and to have incomplete data completed.
- Right to erasure (“right to be forgotten”) – You have the right to request the deletion of your personal data under the conditions specified by the GDPR.
- Right to restriction of processing – You have the right to request restriction of the processing of your data.
- Right to data portability – You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit those data to another controller.
These rights may be exercised by submitting a written, dated, and signed request via post to the address of SC CUMPĂTU INTERNAŢIONAL EXPRESS SRL, or via email at office@hotelcumpatu.ro. We will respond within the timeframe set out by GDPR. To process your request, we may need proof of identity and any additional information to locate your data.
We may justifiably refuse abusive or unfounded requests, and we reserve the right to charge a reasonable fee proportionate to your request.
If you believe that your data is not being processed in accordance with GDPR requirements, you may contact the National Supervisory Authority for Personal Data Processing (ANSPDCP) – www.dataprotection.ro
Special provisions regarding minors
SC CUMPĂTU INTERNAŢIONAL EXPRESS SRL does not knowingly collect personal data from individuals under the age of 16. If a parent or guardian becomes aware that their child has provided us with personal data, they should contact us immediately. If we discover that we have collected personal data from a minor under 16 without parental consent, we will delete such data from our servers immediately, unless explicit consent has been provided.
Data Retention Period
SC CUMPĂTU INTERNAŢIONAL EXPRESS SRL will process your data only for as long as necessary to fulfill the purpose for which they were collected.
If you withdraw your consent, we will cease processing your data, except where we are legally required to retain them or where processing is necessary to protect our legitimate rights and interests.
Contact us
If you have any questions or concerns regarding the processing of your personal data or wish to exercise your rights, please contact us at office@hotelcumpatu.ro or by phone at +40 785 284 708.
Please do not disclose sensitive personal data (e.g., information concerning racial or ethnic origin, political opinions, religious or other beliefs, health, or trade union membership) or criminal record information when contacting us.
Last updated: October 1, 2020
*This privacy notice may be amended whenever we consider it necessary. Any changes will be posted on the same webpage, without individual email notifications. Please review this Privacy Notice periodically for updates.