Your safety and that of our employees is of paramount importance for us that is why we have taken the extra steps to make sure that you have an enjoyable stay safe and secure.
The new currency in the aftermath of the pandemic, it's TRUST. Your CONFIDENCE in the hotel noastu CONFIDENCE in our team, TRUST in the actions that you take on an ongoing basis.
In this regard, we bring you the actions to be taken in the Hotel CUMPATU**** Sinaia. The actions to be taken based on the laws in force (Ministry of Health, the Ministry of Economy, Energy and Business Environment, the National Sanitary, Veterinary and Food Safety authority, etc.a) the directions issued by the WHO (World Health Organization) and being improved all the time, in the light of developments in the medical recommendations of the laws and requirements of the guests.
We will continue to update this page with the latest information about the safety of your journey.
Rules for guests
- Clean your hands when entering and leaving the hotel and to the elevators, and in that sense, I have installed dispensers with disinfectant, specifically in these areas.
- At the entrance of the hotel, there are mats with disinfectant solutions, we kindly ask you to use it for the purpose of disinfecting footwear.
- Wear a respirator in public areas of the hotel.
- Please adhere to the social distancing to the members of the team to the Hotel CUMPATU**** Sinaia. In the lobby there are marks on the tiled floor in this regard.
- You are asked to observe social distancing from the other guests of the hotel.
- For the safety of yourself, other guests and our staff, please note that the check-in and include a check of the temperature of your equipment is certified. Please agree to the procedure.
- The check-in procedure, i.e. the completion and signing of the documents is carried out using a pen for your personal or pencils placed at the disposal of the hotel, a distance of minimum 2 m in front of the receptionist.
- At the time of check-out the key card access to the room, leave it in the specially designed and marked to this effect at the front Desk.
- For bookings in advance, we recommend that the payment of the services, either online or by bank transfer. In order to pay for services at the front desk, we recommend paying with a credit card.
- I ask you to adhere to your bookmarks and reconfigure the furniture in the public areas, in order to help maintain social distancing.
- Elevator access to rooms shall be used by a single person, up to 2, if you are a guest staying in the same room.
- At the entrance to the elevator is the device with the hand sanitizer, and panels for the control of the elevators, they are disinfected at all times by our team.
- We highly recommend you to stay in your room and call the front desk if you don't feel well.
- In the event of a technical malfunction arising in your room, please call the front desk and leave the room in order to avoid any contact with the employee is sent out to remedy the deficiency.
The rules for the Hotel CUMPATU**** Sinaia
OUT IN PUBLIC
- We have restricted for an indefinite period of additional services of the accommodation (restaurant, bar, spa, conference rooms), in order to limit the movements of the guests in the hotel.
- I made marks on the floor, to the delimitation of the routes, in accordance with the rules of social distancing.
- We've arranged the mats, the disinfectant at the entrance of the hotel.
- For the reduction of the contact with the receptionist, I just installed the display of the sun on the desk at the front desk.
- The team from the front it is equipped with personal protective equipment, which includes gloves, masks, hand sanitizer, bags, waste, and infrared thermometer for measurement of temperature in accordance with the standards of world health ORGANIZATION.
- The cleaning and disinfecting of common areas shall be done by qualified service personnel trained in accordance with the check-listului as recommended by the public authorities with competencies in the field for the prevention of COVID-19.
- We pay particular attention to the hygienic cleaning of all contact points with the door access to the hotel, the reception area, cameras, POS, client data, elevator buttons, door handles, handrails, door handles, faucets, light switches, handle with promotional materials, desk-the front desk.
- We have increased the frequency of intervention in public areas for up to 3 hours, using disinfectants and antibacterial agents approved by the Information, and the floor is used Karcherul the steam disinfector.
- In the areas of public toilets will remain the same steps as in the other areas.
- All units are air whenever it's needed. The filters of the ventilation system and air conditioning are also sanitized and cleaned at all times by monitoring intake of fresh air.
IN THE ROOM
- We have updated the procedure for the cleaning of the rooms of the hotel, and we had to get out of the room of the elements with a high risk of contamination, and it's hard to take care of it.
- We have updated the time of check-playlist-cleaning in accordance with the recommendations of the public authorities with responsibilities in this area, for the prevention of the COVID 19, the time of cleaning and disinfection of the room, but it has more than doubled.
- The employees will be wearing a uniform, comprehensive, and equipment protective equipment (masks, gloves, and kit) on the duration of the cleaning.
- We've got all the information and advertising materials in the room (the guest directory, notes, pens, flyers, price lists price) and we have summarised the information that is strictly necessary in a format that allows for the cleaning.
- I have removed the products from the refrigerator, but you can order it at the reception desk what you want from the menu of the camera.
- The breakfast they provide in the procedure room service, according to the available variants and are available in the List out of the room.
- For dinner we provide in the procedure room service is available. A list of dishes available, and prices to be set in your room.
- The glasses of the bottle, replaced them with the cups.
- In the interest of safety, in order to avoid cross contamination, we have removed the facilities for making tea and coffee in the room.
- We have broken up the laundry service for the guests – it's default, I pulled out of the rooms, a bag of laundry, and the list price.
- I pulled the clothes out of the bedroom.
- The Setup of the room it will be based on the occupation – a person or two different people.
- The remote control for your TV, and air conditioning (where applicable) are wrapped and sealed for easy sanitization after each and every guest.
- We have changed the procedure for cleaning and disinfection of the rooms of the hotel after each and every guest. Rooms are released to come into the treatment, cleaning and disinfection procedures, appropriate to the new procedures, when she goes back into the room at a distance of at least 48 hours after the release.
- Rooms are released to come into the treatment of the cleaning of the air with the help of the generator of the child.
- We have limited the service to the cleanliness of the room during your stay. The rooms are occupied, the maid is going to come in only for disposal of garbage every day, and in the absence of the guest.
- Do not change the linen and towels during your stay. In special cases, if the client asks for a change of linen and towels during your stay, lady's maid to carry out these activities, the customer is not in the room, without having to touch the objects of the guest or any other surface in the room.
- We have changed the procedure for the collection of the linen and the towels are changed so as to avoid shaking them. Linen and towels for each room shall be stored in the bags separately, which will be transported to the next room to clean up. The bags are open only for the laundry room at the time of placing it in the washing machine.
- The pillows and cushion / cover for protection, wash it after each and every client.
- By washing and drying at a high temperature, and then the iron ensure the disinfection of linen, towels and robes in the room.
- All of the surfaces of the room are clean, they clean up and disinfect it with the products, dedicated professional, in accordance with the protocol set out by the provider of the Information.
- Disposable cleaning wipes and cloths cleaning is changed after each room is cleaned up. They are to be collected in a special container in order to be thoroughly cleaned and disinfected at the end of the day. At the end of the day, it is put into a solution of bleach and then rinse and dry them in a dryer at 70 degrees.
- Housekeeping cart, and all the utensils shall be sanitized at the end, and you will be locked in the office.
- In the process of disinfection of the room we attach special attention to the clanțelor, handles, light switches, sockets, push buttons of the phone, the remote control, a safe, fixtures available (lamp, etc.), all of the flat surfaces, materials in the room.
- The bathrooms are being cleaned and disinfected with products such as professional, dedicated, according to the rules set out by the provider of the Information, and the check-list of the cleaning date.
- Give up on your shampoo / conditioner, washing out of the dispenser and use of the cosmetics to the individual.
- All of the amenities that are unused by the guest during their stay (cosmetics, individual, slippers, dressing-gown) will be collected at the time of check-out.
- We clean frequently, the filters for air handling units and fan coil units under a new program established by the department.
- Linen and towels are dirty, they get to the laundry-bags, separated, sorted by the maids in the process of cleaning out the rooms, and it is inserted directly into the washing machine.
- The trash cans for the protection and bags of linen, they must be after the garbage collection of the specialized companies.
IN A THE RESTAURANT KITCHEN
- I have updated the System of Management of Safety of Food and stick to programs that include best practices for hygiene, cleaning and sanitation, and zoning of the premises of the processing, the control over the suppliers, and the storage, distribution and transportation, personal hygiene of the staff, and the ability to work, all the basic and necessary activities in order to maintain a hygienic environment for food processing.
- To date, there is no evidence that people can also catch COVID-19 from food, and food packaging. The research has evaluated the survival of the virus on different surfaces, and they reported that the virus can remain viable for up to 72 hours on plastic and steel, for up to 4 hours on copper and up to 24 hours on cardboard, and for that reason we have strengthened the disinfection of all areas.
- Make sure the service of your breakfast and dinner in the procedure room service is available. A list of the dishes, and the prices are in your room.
- Use of disposable packaging for the dining room, with a view to reducing the human contact to avoid contamination.
- I have changed the procedures for the dining room, in order to comply with the requirements of the occupational health and safety.
- We have a limit on the number of employees who come into contact with the food served to the guests.
- We've updated the procedures for the reception of the goods, as follows: service providers, and staff who are dealing with the livrărille / reception of the goods are wearing personal protective equipment; clean up the packaging by spraying with a disinfectant solution prior to moving into the space.
- All of our products are purchased from providers, who submit a certificate of conformity.
- Non-food products, and food products that do not require the temperature they are stored in a buffer zone for the next 24 hours, the food fresh, they are unpacked in a separate area, and then washed and stored in areas that are specific.
- We have updated our procedures, and we have increased the frequency of washing and disinfection of hands, all in the course of their work: word processing, manufacturing, and marketing of food.
- There are mats of the disinfectant at the entrance of all of the spaces in the output.
- We have strengthened our technical service of maintenance-free water disinfection, i.e. the verification of the potabilității water monitoring equipment, the dishwasher, the condition of the air filter, the optimal operation of the devices with a disinfectant.
- Make sure the cleaning and disinfection of the daily work of the equipment for work at a temperature of between 60 and 90 degrees.
MEASURES (regulations) FOR the EMPLOYEES
- Our team is trained in the rigorous application of all the measures of the domestic law on the prevention of COVID-19. Each employee shall be informed in detail on the measures for the preparation and prevention are essential. The instructions for the operating system are being improved continually.
- We are working together with the Information that we provide outreach programs and the prevention of infection for the spread of the virus, and by participating in the online training, which shall include best practices, operational, training, and resources.
- Access to the hotel's employees shall be made through the designed for the purpose of meeting the inspection procedure in this period: the measurement of the temperature and the completion of the application form for disinfection of the hands, and the shoe's exterior.
- I have updated the equipment in the working of our team, employees have received in the standard uniform gloves and a face shield, visor (if applicable).
- Make sure all the employees of the hand sanitizer.
- We've updated the internal processes of the work, and we've increased the frequency of washing hands and disinfection of premises and equipment in the process of work (both in the kitchen, serving, clean up, and the front desk).
- Pay attention to the cleaning of handles, handrails, light switches, etc., in the areas of the auxiliaries for their employees, including their changing room.
- We have optimized the internal flows in order to limit the movements on the site and minimizing the contacts with their colleagues, while maintaining social distancing.
- I have a restricted / limited significant physical contact between employees of the Hotel CUMPATU**** Sinaia and our guests.
- The cleaning and disinfection of the day to day of work equipment at a temperature of from 60 to 90 degrees or more, depending on the material.
- Equipment used for throwing in compliance with the rules for the collection in a special container, and then, in a garbage-special. These bottles and cans are washed and disinfected after it has been collected by the specialized company.
We assure you of our concern for your safety and comfort.